Information
Contacts
Customer Care:
support@modernbet.local
Payments:
payments@modernbet.local
Trading Desk:
trading@modernbet.local
Compliance:
compliance@modernbet.local
Registered office:
Suite 204, Europort Avenue, Gibraltar GX11 1AA
Support hours:
Monday to Sunday, 09:00-23:00 GMT
What to include:
For account access, wallet questions, withdrawals, market settlement, or responsible play requests, include your registered e-mail, ticket reference, payment reference, and a short description of the issue.
Complaints:
Settlement complaints are reviewed by customer care and trading. If more information is needed, support may request screenshots, payment records, or the exact market wording shown when the ticket was accepted.